SiteReady Pro is sold and supported by cieuly, not by Google. Refund requests must be sent to [email protected].
14-day request period
You may request a refund within 14 calendar days after purchase. If mandatory law in your location provides a longer period or additional rights, that law continues to apply.
How to request a refund
Include the purchase email, order reference, license ID, purchase date, and a short explanation. Do not email passwords, full page source, unrelated personal information, or any private signing key.
Review and payment
We will acknowledge a complete request as soon as reasonably possible. An approved refund will be returned through the original payment method where possible. Processing time after approval depends on the payment provider and financial institution.
Requests that may be declined
Where applicable law permits, a request may be declined if it is outside the stated period, fraudulent, duplicates a completed refund, involves an abused or redistributed license, or concerns a product limitation that was clearly disclosed before purchase.
Consumer rights
Nothing in this policy limits non-waivable consumer rights or statutory remedies in your location. If this policy conflicts with mandatory law, the mandatory rule controls.
Contact
Questions about eligibility or the status of a request may be sent to [email protected]. See also the SiteReady Terms of Sale.